Claims Advocate

Location:Dallas, TX
Salary Range:Competitive salary and bonus plan commensurate with experience
Benefits:Group health coverage, long term disability, 401k plan with company match and vacation/sick time
Employment Type:Full Time
Department:Risk Services
Description:To act as an intercessor between client and carrier/TPA to ensure customers received prompt, courteous, proactive and professional action on their losses.

To provide information, to both internal and external customers, regarding loss history, loss trends and status.


  • Five years P&C experience (preferable in the claims area)
  • Presentation skills
  • Computer proficiency including Microsoft Office products (i.e. PowerPoint, Excel, Word)
  • Organized
  • Good communication skills including both oral and written
  • Client service oriented
  • Self-motivated; ability to function independently
  • P&C Adjuster license

Duties & Responsibilities:

  • Responsible for preparing claim review presentations for various accounts
  • Utilize Carrier's online capabilities to the fullest extent, including loss run information, adjuster notes, reserves information, etc.
  • Building and maintaining relationships with key contacts on accounts and with our internal customers
  • Claims Reporting -
    • Gather information about losses from all involved parties
    • Update claims contact information
    • Follow all client touch point guidelines
    • Maintain claim history including payment amounts and reserves
  • Pursue personal and professional growth and development

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