Claims Advocate

Location:Dallas, TX
Salary Range:Competitive salary and bonus plan commensurate with experience
Exempt/Non-Exempt:Non-Exempt
Benefits:Group health coverage, long term disability, 401k plan with company match and vacation/sick time
Employment Type:Full Time
Department:Risk Services
Description:To act as an intercessor between client and carrier/TPA to ensure customers received prompt, courteous, proactive and professional action on their losses.

To provide information, to both internal and external customers, regarding loss history, loss trends and status.

Qualifications:

  • Five years P&C experience (preferable in the claims area)
  • Presentation skills
  • Computer proficiency including Microsoft Office products (i.e. PowerPoint, Excel, Word)
  • Organized
  • Good communication skills including both oral and written
  • Client service oriented
  • Self-motivated; ability to function independently
  • P&C Adjuster license

Duties & Responsibilities:

  • Responsible for preparing claim review presentations for various accounts
  • Utilize Carrier's online capabilities to the fullest extent, including loss run information, adjuster notes, reserves information, etc.
  • Building and maintaining relationships with key contacts on accounts and with our internal customers
  • Claims Reporting -
    • Gather information about losses from all involved parties
    • Update claims contact information
    • Follow all client touch point guidelines
    • Maintain claim history including payment amounts and reserves
  • Pursue personal and professional growth and development


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